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Reference SA/TIH/B/2/50
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Previous Numbers B000001728495
Level Series
Extent 2 files
Title Study of managerial decision-making: European and American managerial methods
Date 1970-1972
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Description Frank Heller directed an international project on behalf of the Tavistock Institute Human Resources Centre, sponsored by the Social Science Research Council, to research and analyse the management processes at senior levels in a variety of companies in industrialised countries across Europe and in America. The particular focus was on the managerial gap- the differences in business effectiveness between Europe and America and the companies selected for the study across both continents were carefully matched. The research data was primarily gathered through a method of group-Feedback Analysis consisting of questionnaires and discussions on feedback. In 1970, the British Civil Service Department commissioned a smaller project applying Frank Heller's technique developed in the wider project to assess aspects of decision making at Assistant Secretary and Principal/CEO level.
Digitised No
Access Status Open
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MaterialType Archives - Non-digital
System No. e3fabb6e-7528-473f-8bb1-447fcb725960

Associated person entries (click number link for details):


Heller; Frank


Human Resources Centre (HRC); 1950s-1979